At Vault, we strive to make your shopping experience as smooth and convenient as possible. We accept a variety of payment methods to cater to your preferences. These include all major credit and debit cards such as Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal for those who prefer a secure and quick checkout process. Additionally, we offer the option to use Apple Pay and Google Wallet for seamless mobile transactions. Rest assured, all transactions are processed through secure and encrypted channels to ensure the protection of your personal and financial information.

At Vault by Victoria Rose, we pride ourselves on keeping our inventory fresh and exciting. We update our inventory daily, so there's always something new to discover! Whether you're on the hunt for pre-owned gems that have been carefully curated or brand new treasures with tags still attached, we have a constantly evolving selection designed to meet your unique style needs. Be sure to check our online store frequently for the latest additions and best finds.

At Vault by Victoria Rose, we are dedicated to providing high-quality pre-owned fashion that meets our customers' needs. Our pre-owned items are carefully selected to ensure excellent condition. You might notice minor signs of wear, such as slight fading or mild pilling, which are normal and do not affect the overall appeal of the garments. For those looking for even greater savings, we offer a "flawed find" section where you can discover pieces with more noticeable imperfections at reduced prices. Rest assured, every item goes through a rigorous selection process to uphold our commitment to quality and style.

Q: How do you ensure the quality and cleanliness of pre-owned garments at Vault?

A: At Vault, ensuring the quality and cleanliness of our pre-owned garments is a top priority. We follow a thorough multi-step process to guarantee that every item meets our high standards before making it available for purchase. First, each piece undergoes a meticulous visual inspection to check for any signs of wear, damage, or defects. If an item passes this initial check, it is then carefully sprayed or cleaned using eco-friendly and any hypoallergenic products to ensure it's safe for even the most sensitive skin. After cleaning or spraying, another round of inspection is conducted to confirm the garment's quality and cleanliness. Finally, items that meet all criteria are processed and listed on our site with detailed, transparent descriptions. This rigorous approach allows us to offer only the best to our customers, maintaining the high-quality shopping experience that Vault by Victoria Rose is known for.

A: All sales are final with no returns or exchanges. This policy helps us offer you the best prices on our pre-owned and new-with-tags clothing. Please examine items closely and ask any questions before purchasing to ensure you're completely satisfied. If you have any inquiries, feel free to contact our customer support team.

At Vault by Victoria Rose, we prioritize your privacy and are committed to protecting your personal information. When you shop with us, you can trust that your data is safe. We collect only essential information to process your orders and enhance your shopping experience. This includes your name, email address, shipping address, and payment details. We never share your information with third parties for marketing purposes. For added security, all transactions are encrypted. For a detailed overview, please visit our Privacy Policy page. Happy shopping with Vault, where your fashion and privacy come first!

At Vault, we value your privacy and want to ensure you have control over the communications you receive from us. If you wish to unsubscribe from any of our emails, simply click the "unsubscribe" link located at the bottom of any of our emails. This will automatically remove you from our email list. Should you have any further questions or encounter difficulties, please feel free to reach out to our customer service team for assistance.